How to download healow app 

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How to access patient portal 

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How to check in for an appointment 

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Who can I call for billing assistance?
Contact Patient Financial Services

530-271-3774
Monday-Friday 7AM-2PM

Upon leaving a message, please allow up to 48 hours to receive a return call.

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What is a Primary Care Provider?
A Primary Care Provider is considered a patient’s main provider and is responsible for dealing with the majority of their health care needs and/or concerns relating to their general health. If their patient has a problem that is more complex, they may be referred to see a specialist in the area of the health issue.
Do I need a primary care physician?
It's important to have a primary care physician. They get to know you, your history and your family health history. Building a long-term relationship with your PCP can translate to major health benefits over your lifetime, such as lower overall health costs, a decrease in hospital and ER visits, and better management of chronic diseases.
I rarely get sick.

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Why do I need a PCP?
Your primary care physician can identify health issues in their early stages before they become major problems. They offer preventive care such as immunizations, regular imaging & lab testing, such as cholesterol, blood pressure, flu shots and cancer screenings, as well as diet and lifestyle advice to maintain or improve your health.
 
 
How often should I see my PCP if I consider myself in overall good health?
Seeing your physician once a year for a physical exam is an excellent way to manage your health. Many health insurance plans classify an annual physical as preventive care, and some plans cover preventive care services at no charge.
 
Why do I need a referral from my primary care physician to see a specialist?
Many health insurance plans require a referral for specialized care as part of their coverage. Your primary care doctor partners with you during this process, and coordinates your treatment with the specialist.
I received a bill and have questions about it.

What is a DOT Physical?
A DOT physical is a checkup that’s required for commercial vehicle drivers by the Federal Motor Carrier Safety Administration (FMCSA).

This exam makes sure you’re able to meet the physical requirements of your job. This includes being able to tolerate the health risks posed by sitting for long periods of time
They’re used to determine your overall physical health and ability to safely operate a commercial vehicle. These determinations ensure that you’re medically qualified to handle the intense schedule, physical demands, and emotional stress of operating commercial vehicles, under all types of conditions. 

DOT Physicals $100 payable on day of visit and not billable to insurance
Bring any required forms including the DOT Medical Examination Report with Driver Information and Health History sections completed.

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